Billing Policy

This policy establishes and communicates the applicable guidelines for issuing electronic invoices, in accordance with current tax regulations.

  1. The electronic invoice will be issued in accordance with the guidelines established by the Tax Administration Service (SAT).
  2. Only purchases made in the current month will be billed.
  3. To issue an invoice, the recipient's tax information must be provided and entered at the time of purchase. If this information is not provided, the invoice request can only be processed within the first 24 hours after payment.
  4. The data entered must match the recipient's current tax status. Otherwise, the system will not allow the online Digital Tax Receipt (CFDI) to be generated.
  5. If the invoice was issued with incorrect information, the correction can only be made within the current month.
  6. The invoice will be sent to the email address provided by the user at the time of purchase.

If you have any questions or concerns about our billing policies, you can contact us at:

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